
His frustration with current methods was fueled by an injury – he suffered a broken neck in a fall from a tree. He made a complete recovery but discovered that he too often had to depend on the extra efforts of people working in a broken system. Searching for organizational answers beyond “trying harder,” he earned an advanced management degree from Harvard and was appointed a Visiting Scholar at Harvard Business School from 1998-2002.
At Harvard Business School , his research and teaching focused on the adaptive capabilities of innovative companies like Intel, Toyota and SW Airlines who excelled when others failed. He founded Kenagy & Associates, LLC to transfer those capabilities to health care. The result is ADAPTIVE DESIGNsm - sustainable improvement that starts at the front line by creating a clinical and business focus on Ideal Patient Care then building problem solving and improvement into the work.
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