"I heard many compliments about your address throughout the conference from attendees... this reaction is due not just to your outstanding skills as a speaker, but also because your message of effective communication and teamwork is so crucial today to the success, and even to the very survival, of almost any organization."


American Water Works Association
John J. Nance, JD
John J. Nance, JD has been a dynamic and deeply dedicated member of the medical community for nearly two decades. A world-class speaker, consultant and best selling author, John brings a rich diversity of professional training and background to the quest
His new book, Why Hospitals Should Fly: The Ultimate Flight Plan to Patient Safety and Quality Care (Second River Healthcare Press 2008), is reinventing the cultural foundations of healthcare and bringing clarity to the decade-long patient safety and quality care debate. His book is also the American College of Healthcare Executives' 2009 Book of the Year Award-winner.

One of the founding members of the National Patient Safety Foundation, John was a member of the Executive Committee and served on the Foundation’s board for 9 years. He is a native Texan from Dallas who earned his Bachelor’s Degree from SMU (Southern Methodist University) and his Juris Doctor Degree from SMU School of Law before admission to the Texas bar. Installed as a Distinguished Alumni of Southern Methodist University in 2002, he is also a decorated Air Force officer-pilot veteran of Vietnam and Operations Desert Storm/Desert Shield—a Lt. Colonel in the USAF Reserve well known for his pioneering involvement in Air Force human factors flight safety education. As a professional pilot, John has piloted a wide variety of jet aircraft, including most of Boeing’s line, as well as the Air Force C-141, and has logged over 13,000 hours of flight time in his commercial airline (Braniff and Alaska ) and Air Force careers.

More important to his leading-edge role in healthcare, John Nance was one of the pioneers of the pivotal safety revolution in professional communication, teamwork, and leadership known in aviation as CRM (crew resource management). His book about safety in human systems entitled BLIND TRUST, published internationally in 1986, is widely credited with helping to spark not only the universal acceptance of CRM principles in aviation, but the earliest infusion of culture-changing lessons derived from aviation into medical practice. BLIND TRUST was pivotal in illuminating serious public issues in aviation safety for the American public, and WHY HOSPITALS SHOULD FLY follows in that tradition as a major wakeup call.
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Topics

* Why Hospitals Should Fly

* Patient Safety

* Changing Commanders into Leaders

* How to Create True Teamwork in the Hospital Setting

* Worlds in Collision – The Medical/Legal Threat and How to Handle it as a Practitioner

* How to Develop Feedback Loops (Reporting Systems) That Really Work in the Hospital Setting

* Why and How to Eliminate the Blame Culture in Responding to Human Mistakes in Medicine

* Understanding the Inevitability of Human Mistakes and Building Systems that Can Safely Recover from Anything

* Avoiding the Tort Trap


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