Jake Poore
Jake is a leader in customer/patient service excellence and loyalty, strategy and service development, cultural transformation, process improvement, the physical architecture of service and leadership development around the theme of service excellence.

Jake Poore has a passion for, and expertise in, what it takes to create and maintain a world-class service organization. He has consulted with over 100 top organizations on the subject and has been nationally recognized for his expertise and delivery skills.

Jake Poore inspires action. But more than just that, he possesses the expertise, practical knowledge and real-world application to teach you how to fish... And that brings real results in your organization.

Topics

* Service Excellence
* Leadership
* Patient Satisfaction/Loyalty
* Employee Satisfaction/Loyalty
* Corporate Strategy/Planning
* Cultural Development & Transformation

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