"Live Out Loud" ™ (Part One)
This presentation makes people feel good about themselves, gives the skills of emotional intelligence and transforms their thinking. Audiences will learn to understand the importance of connection in sales, service and relationships, as they discover how to celebrate, motivate and encourage themselves, acknowledge and recognize others, balance work and life in new ways, laugh more and rediscover joy.

* "Lead Out Loud" ™ (Part Two)
This presentation teaches people how to make others feel good. "People will forget what you say, they will forget what you do, but they will never forget how you made them feel," Carl Buechner. Audiences will learn how to motivate and encourage others better, be authentic at all times, program themselves for excellence, unlock the secrets and power of non-verbal communication, be humble and work collaboratively, build strong, lasting relationships and how to have a positive spirit - not just a positive attitude!

* "Communicate Your Way to Success" or "Put the Zing Back in Your Fling!"
Whether genetic or environmental, the differences in communication styles between men and women are significant. Understanding non verbal communication and the different ways we think and operate helps us have smoother interactions and avoid professional and personal misunderstandings. Although Amanda uses a lot of humour with this session, there are many useful and important distinctions that are highlighted so people can make dramatic changes in their understanding of what is going on, and then have more choices over how to behave. Relationships are like living breathing organisms and they need nurturing and watering and care - just like real plants. How to do this nurturing specifically is what you will learn in this session - and how to find out what the other person wants and needs. It's very funny - and VERY useful for life and work! This session can be related to sales, customer service, negotiating, call centres, business relationships, or personal relationships and can focus on sex differences or not!

*** Break-out Session or Workshop Options

* "You can't change a customer's attitude - but you can change yours!" Traditional sales course focus on communication styles and techniques that are still important ….but everyone knows them. Teach your team the latest subtle verbal and non verbal techniques to create partnerships - not just relationships- with your clients or customers. Partnerships are the next level to aspire towards - while everyone else is just working on relationships, you can be focused on creating true long term partnerships! There are many secrets to enhancing rapport, connection and delivering unpalatable messages without destroying relationship as well as building ongoing loyalty with customers or clients. All relate to our ability to communicate and connect. This session explores how to find out what our clients really want, at much deeper levels than before which then allows us to serve their real needs better than our competitors - and with more flexibility, options and choices.